New Soundcore (original) aux-in mono?

#1

I have just received a brand new Soundcore from Amazon. It was purchased because it was stereo and had an aux in, the need being to wire to my monitor for music, movies and tv.

I have plugged it in using the aux-in port and played a couple of stereo seperation tests and it appears that via aux-in I’m only getting mono sound.

I’ve tried two different sources and two different cables and I know that the cables are good as they worked with the Doss Soundbox that the Soundcore was meant to replace.

Ideas/thoughts/comments?

#2

Can you tell us the model please, because there are many soundcore products :grinning:
What type of AUX-cable are you using.
(There are different types of plugs)

#3

Hey thanks for the reply.

It’s the Soundcore 1 model A3102.

Yes I have tried two 3.5mm to 3.5mm stereo cables (not they’re not headset/mic) that worked perfectly with my Doss Soundbox.