Hi Everybody
I recently bought my capsule and I had one issue during watching movie.
When I was watching, the colors are changing when subtitle comes up. The screen become more white when subtitle comes and normal when subtitles goes.
Do you have such kind of behavior also. How can I solve this issue? Thank you everybody
Is this happening for all the apps such as Netflix Amazon Hulu Plex?
Which app are you using?
I use all the above apps and not seen issues with subtitles.
Have you contacted support, if not please reach out to them at support@seenebula.com
Thank you so much for the answer
It is happening when I am watching Netflix. It is the only one that I tried until now. I will contact as you suggested.
Thank you so much
Hi, I just bought the Mars 2 and I am having the same issue of colour change with the subtitles. Did you find a way to fix this? Or have you tried to contact Anker?
Cheers