my anker soundbud slims keep cutting in and out when i power off and on.

#1

Im using a pc and i found that when i turn the soundbuds slim off and on again the audio begins to cut in and out. My device is close to the headphones and ive checked for interference . Can anyone help ?

#2

Try a reset or unpair them and pair again

#3

Yea I had a working pair of these and they were my daily go to earbuds for about 2 years. Had no issues like this so a reset should do the job as @ikari04warrior said.

To reset, hold the volume up and down at the same time for about 5-8 seconds. I would also recommend you forgetting your slims from your pc and then go through pairing process again after reset

#4

ive tried un pairing and resetting but nothing works

#5

In that case, you should just email Soundcore at service@soundcore.com

#6

ill try it

Thanks

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