Hi ,
I was not using my anker powercore + 26800 pd for long time as i was using it only when traveling and sure i am fully charging it to be ready anytime i might need it . Yesterday i tried to used , it was empty . I tried to charge it , unfortunately not charging anymore. When i am pressing on the cercle while trying to charging it it is lighting one point for 2 or 3 seconds then it is off.
Wall outlet is ok
Charger outlet is ok
Cable is ok
What might be the problem and the solution plz
My Anker powercore+ 26800 PD not charging itself
Hi. Have you tested the outlet? Have you tried different outlets? Are you using the Anker C cable that came with the charger? If you’ve done all this, and you’re still having issues, definitely reach out to support@anker.com
It sounds like it was left in storage for too long and the voltage dropped below minimum.
In the future try to store batteries that you not going to be using for a while at 80% charge
You can try resetting the power bank by plugging it into itself but this does not work if the voltage is too low.
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This is good info for me, too. Thanks for posting a picture.
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