I have a camera around the front of my house and the side. I have tried to trigger them to test recordings. It seems as though they cannot record simultaneously. Example i exit front door and walk around wide… the front door camera records but the side door camera does not begin recording until the front door time is up.
I tested this several times and the exact second one ends, the other begins.
Can someone please clarify or help me to understand?
Thank you for reaching out! @Nichole1
These steps normally help:
Change the camera working mode as a customized recording without a retriggering interval. Here are the steps: My device>Camera Name>Camera Settings>Camera working mode>Cutomized Recording. This option allows you to reduce the triggering interval so the event can be captured on time, but the battery will drain faster.
Increase the sensitivity of motion detection. Here are the steps: My device>Camera Name>Camera Settings>Motion detection>Set motion detection sensitivity .
-Check if the camera has a weak signal from HomeBase. If so, situate the camera closer to the HomeBase to get a better signal.
Hope this information helps. If we can offer further assistance in the future, please do not hesitate to contact us again. We’re always ready to help!