When i put my earphones back to the pocket/charger they stay connected to mobile phone and do not switch off. Why is that? What can i do?
Liberty Air wireless Earphones
They stay connected indefinitely?
Try a reset of the earbuds…
There are two methods for Resetting both types of liberty air. I’ll leave links to both methods.
If that doesn’t work, try resetting the case.
Take a paper clip, and bend it into a small “u” shape. Take the buds out of the case and set them aside. Inside of the earbud slots there are small metal receptacles in the bottom. One end of the paper clip needs to touch each of them. When they touch it will short the case and reset it.
If none of this works, then contact the friendly soundcore support at service@soundcore.com
Good luck!
First make sure you case is charged, it has been known that a dead case will not disconnect the earbuds from the source. At which point you must manually power down the earbuds by tapping and holding the touch control on each earbud until the red light comes on and they power down.
Also make sure that you have removed anything that can block the charging points on the ear bud and inside the case.