Liberty Air earbuds quit working properly after less than a month

I’m experiencing a problem with the Liberty Air earbuds.

As I’m listening to music, the left earbuds will drop off for about 2 seconds and then come back, it will repeat this for anywhere between 1 to 10 minutes. The right earbud plays as normal but after that time they will both shut off.

I‘ve reset the earbuds about 5 times, reset my iPhone, and the problem replicates on my iPad. So it’s definitely the earbuds and not my devices.

You should contact the support
service@soundcore.com
It’s under warranty so there should be no problem.