Just Installed Doorbell Have Solid Red Circle

#1

I just installed the doorbell. It seems to be working but I have a solid red circle vs the blue I see in the photos. Does the red circle mean something.

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#2

From the FAQ on the Eufy website it sounds like the voltage is too low from your doorbell wiring…

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#3

Ok thanks for this I will look at my wiring to verify it is setup correctly.

#4

I had exactly this problem when I installed mine. Just replace the transformer currently hooked up to your doorbell with one that goes high enough for the Eufy.

#5

Thanks off to Home Depot

#6

I have this one and has worked for all of the doorbells I’ve had: https://amzn.to/34C0FNx

The higher power setting can power two depending on which ones (Nest & Ring Pro 2 or Nest & Eufy or Nest & Amcrest are the ones I’ve tested so far with two on the higher power setting).

#7

Just an update I went to Home Depot and purchased and installed a Hampton Bay 30VA Transformer. It solved the issue. Thanks for pointing me the right direction.

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