I "washed" my Soundcore Liberty

#1

I accidentally put my coat with my Soundcore Liberty (charge case and two earbuds) into washing machine. So, what should i do now? Can it live? Please help me :(((

#2

First of all get the buds out of the case and keep them out, dont plug in the case. Sending any energy through a wet circuit board could destroy it. If it were me I would take it apart and dry all the components manually(only if it is out of warranty). You really shouldn’t do that, but you could. I would recommend putting the earbuds and the case into a bag of rice. Make sure the earbuds aren’t in the case and that the case is open in the rice. They need to be completely surrounded in rice to the point that you cannot see them.

3 Likes
#3

We are sorry to hear the trouble with your Soundcore Liberty headphones. Please try to get the earbuds out and let it dry, don’t put them back into the case until they are fully dried.

Please reach out to us at service@soundcore.com so we can see what we can do to make up for this disappointment.

2 Likes
#4

The buds are ok but the case can’t work. So what i should do bro ?

#5

Are you completely sure it is dry?

1 Like
#6

You should let them dry, once dried if they still don’t work, just get another case

1 Like
#7

Mine actually survived both washer and dryer with just a scuffed up case. Earbuds still work like I bought them yesterday.