How to reset the Motion B

#1

I’d be grateful if someone could share how to reset the bluetooth settings on the Soundcore Motion B.
Not seeing the instructions on the manual on by googling.

Thanks!

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#2

I looked online and couldn’t find away. I know if there is away to reset it its a certain button combo. I would suggest contacting @AnkerSupport at support@anker.com. Their response time is limited since we are going into a weekend and many of the staff are off for Chinese New Year.

You might also give them your serial number, when you purchased/order number, what’s wrong the device, and what troubleshooting steps you have tried. This will speed up your request.

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#3

Thanks!
I’ve just sent the eMal and will post the outcome…

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#4

Anker’s Response:

RESET by pressing the “Bluetooth” and the “+” buttons together for 2 seconds…
It worked for me.

#5

This advice should be taken over in the “library of eternity” I would like to see.
Such one would be help so many others and lessen the inquiries.

Great that it all is fine for you now!

#6

Any news on this topic yet?

I would like to try a reset as my device is hardly getting the 12 hours, more like 7 hours total.

Thanks in advance.

#7

I have a similar problem, the light stays on even though it is off and it takes a long time to load, what should I do