Help with Anker Powercore 13,000

[rabihcpu]

Hi. I plugged in my powercore 13000 with a 2 amp charger, but it only seems to go up one bar every 20 hours. Since this is my first charge, I was wondering if I could unplug it and plug in a different charger to see if that will fix the problem. If I do this, will it damage the battery? Thanks!

[Insider]

Nope! Won’t damage the battery. If the swap of chargers doesn’t work, try swapping the cable.

[rabihcpu]

Are you sure? because i have heard that you have to fully charge a battery before you use it.

[Insider]

That’s a myth. While it may have been true with older battery tech, it no longer is.

Getting the Most out of Batteries: The Truth VS What You’ve Been Told

[image] Phone batteries can be a bit of an enigma. They permeate our lives but what we know, or hear from others, about how to take care of them seems to be constantly changing. To make things more confusing, there’s a lot of conflicting info on battery care. Since batteries are somewhat our forte, it seems only fitting that Anker step in to answer some frequent questions and update some “common knowledge” about battery care. Let’s get started! Questions 1. What’s the average lifespan of a re…

[professor]

No you won’t damage the battery.

Cables are the most common cause of problems, try different cable. If its no better than try different charger.

[rabihcpu]

Thanks for the fast reply! I am going to try to plug it in with a more reliable charger.

[Insider]

Did it work?

[rabihcpu]

Yes, I just unplugged it. All lights are off and when I turn it on there are 4 lights so I am assuming it is fully charged (Lost the manual). thanks

[Insider]

Sweet! Yep, sounds like you were dealing with a faulty charger.