eyfucam2 always starts bright white does not detect motion

Eufy2 is set at highest detection rate yet does not detect motion not even when a car parks right in front of it. Secondly if it detects motion it starts with a big white screen so it is useless as you can’t see anything.

I have reset basestation, SD card, camera tons of times but it just doesn’t work. And no the camera is NOT pointed towards direct sunlight.

@support please advise.