About once a week or even less than that, I stop receiving alerts and notifications (door opened or door closed) from my door sensors that are linked to my eufyCam base. I never receive any notification that there is a connection issue, I just happen to notice that I haven’t received a door alert in a while. I end up rebooting the base and the sensor notifications start back up again. Anyone else seeing this issue?
eufyCam sporadically disconnects from door sensors
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it happened to me once and then never again
Me too! I just had to restart the HB.
I have the same problem since January 16. I have not received notifications from my door sensor since.
So have I to restart my home base ?
Try resetting your homebase first (small button on the lower-back).
If this does not work, send an email to our support team.