Eufycam E - RTSP

#1

Hi all

I purchased the Eufycam E looking to integrate it with my smart home devices using the RTSP stream upon motion detection (not just for saving recordings to a NAS). However, while the RTSP feed seems to be working when setting the RTSP up and testing it in the setup menu, once the menu is closed, I am not able to connect to the RTSP feed (even if motion is detected and the camera is running).

Is this “just the way it is” with the Eufycam (and thereby in reality making it a “non-RTSP compatible device” - or am I missing something?

Any help would be greatly appreciated.

#2

Thank you for reaching out.

The NAS service that we support is Synology DS115j .

The engineering team have received your email, we will get you taken care of from the email side.

Thanks again for your patience and support. Have a good one!