Eufycam Activity Zone usless

#1

I recently got the Eufycam 2Cs with Homebase 2 and I set up activity zones for motion detection. However, I still get notifications and recordings of every movement, even if it’s clearly outside of the activity zones. Anybody else having this issue?

#2

Hey @yodeling1! Thanks for reaching out!

For the activity zone setting, could you please send us a screenshot of the setting page so we can further look into this case for you?

Please send us an email to support@eufylife.com, we will have the engineer take care of your case within 24 hours.