Eufy Indoor Cam 2K motion detection behind a window during daytime

#1

Can I get an answer from Eufy Indoor Cam 2K product manager about when they plan to have the Indoor Cam 2K that will be able to do motion detection behind a window during daytime?
I understand that night vision has a technical limitation with infrared, so my requirement is to have it working properly at least during daytime.
If I don’t have an answer before March 2021, I will need to buy from the competitors like Wyze … but I would prefer to have a firmware upgrade or buy a new Eufy Indoor Cam 2K that can do motion detection behind a window during daytime.
It’s your call Eufy Indoor Cam 2K indoor product manager!
It’s time to innovate and meet customer requirements! ;>))

#2

You could just email support and ask them directly

#3

As stated by @ikari04warrior that you should email eufy security to ask the question as this is the community pages.

Secondly I have a pan and tilt cam from eufy that I have at my window and it has caught almost all of the people coming and going during the day

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#4

I did a quick test, and it detects motion through the glass. So now you have 2 data points (including @Duane_Lester) that indicate the Indoorcams will do motion detection from behind a window.

Now, will it be good enough for your situation? Only way to really tell is to try it out.

#5

Thanks. I tested the Indoor Cam 2K from behind a window and it does detect pets, but not person.

#6

Thanks, I will contact support.

#7

Great, update this thread so it can help other users

#8

Same here…I have 3 Eufy Indoor 2K Pan & Tilt cameras that are mounted behind glass and all three give GREAT results (during the day, of course).

#9

Is your motion detection set to pet only?? You can choose person, pet, and/or all other motion.

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#10

I agree with @onstar. There is a setting for pets and human. There is also a setting that allow you to expand the field of view for detection as well. (ie you could set it to only catch a certain potion of it view)

I would also make sure that nothing is blocking the field of vision as well. I found out when I was taking my Christmas stuff down that I laid a decoration that blocked like 35 or 40 percent of the field of view and that did make it seem to not to catch some events as I was walking in the other parts of the field of view.

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