Eufy door bell malfunctioning with the latest update

Ive had my doorbell for about a week. It worked great until it took the latest update yesterday 10/14/2019. It now barely picks up motion. I had to turn the sensetivity all the way up and remove the activity zone. You have to be within 8 feet to get it to activate. Anyone else have this problem?

1 Like

I forgot to mention it is currently running version 2.181.

Hello!@jody3 Sincerely apologize for all inconvenience caused! Could you please try re-select the activity zone and reboot the doorbell to see whether it helps? If the issue still persists, please try contacting us via support@eufylife.com. Our support staff will forward your case to our engineer team for a further checking. Thanks so much for your valuable time!