EUFY CAM , No posibility to connect with synology security software No support USB connection

[mail.koehorst]

Hello all

This week I bought a EufyCam 2 consisting of 4 cameras and a home base 2. Now I found out that the USB connection is not yet suitable for an external hard drive. Now the retailer advised me to buy a Synolgy NAS and I bought the DS214 and installed SurveillanceStation latest version. with no possibility I get the cameras working I have checked if port 554 is open and it is. Put the camera in stream mode, even then connection failed. I am desperate. Can you help me?

have now spent over $ 2000 and my videos have to deal with an internal home station memory of only 16GB

[Snowrisk]

Hi,

you followed this instructions?

How to setup RTSP on eufyCam to stream video to your compatible NAS

By enabling RTSP (Real Time Streaming Protocol) on a specific eufyCam, the system will save all its recorded videos to your compatible NAS (Network-attached Storage). Note: The RTSP function on eufyCam only works with NAS that supports RTSP protocol. In this FAQ, we will be using Synology NAS as example. This function is now available on Android App v1.1.1 and iOS App v1.1.1. When user is watching live or the camera detects event and starts recording, the video will stream and save to the NAS…

It worked for me. But please note that you can only use 2 cameras for free. For 4 you have to buy 2 additional licenses for Surveillance Station.
Also, please remember that the Synology is only recorded when the camera detects motion. Live view / continuous streaming to Surveillance Station is not possible, otherwise the cameras’ batteries would run down immediately.