Welcome and thanks.
That makes sense.
I would have preferred if marketing had not said “coming” to anything not well down into beta steps, as until you build it, you don’t know if it’s viable. So I see an Eufy marketing error. They made many errors, probably due a failing individual in Eufy.
I would also have preferred if all consumers knew the above and would not buy anything with a “coming” as it actually causes the problem. If a consumer buys based on an unfounded claim, then it kind of pulls the unfounded claim into existence, sales go up.
The best way to protect oneself is an old simple concept “sold as seen”.
In a public forum, it is not helpful, does not work to bully the laws of physics to change. If a product cannot handle it, then it can’t. “Hope” is not a physical process.
Errors all round.