Eufy battery doorbell offline

#1

Hi,

If I restart my Homebase or have a power cut, my battery doorbell is offline and it is no more possible to connect it except if I push the button on the doorbell. So, if I’m not at home it is not possible to make it working again. Any advice ?

Thanks.

#2

Sorry to hear that! Please feel free to contact eufy support (support@eufylife.com) for further assistance! Thanks for your time!