I am having a similar issue. I recently bought and installed an Eufy HDR AND 2K Wired Video Doorbell (T8200). It was working fine for about a week and now I canāt access previously recorded videos. It states on that app screen āPhone is not connected to Internet.ā I am now wondering if it is a server issue on their end? (Even though the literature states everything is stored locally & securely for safety reasons.) I tried many things to try to resolve but nothing thus far worked. I rebooted my Wi-Fi, even though all my other devices were working. I rebooted my iPhone. I Restarted the Eufy Wired Video Doorbell device by clicking a button within the app, I even formatted the local storage on the device, with a button within their app. I tried many other steps, all to no avail. Their phone support number is closed due to technical difficulties. That leads me to believe the issue is on their side. Any other suggestions to resolve?