Disconected drives - Aluminum 7-port USB 3.0 Hub

#1

Hi Folks,
I have an Aluminum 7-port hub from Anker. Purchased a couple of years ago for my Mac Mini. Lately I’ve been get “flash drives and external HD disconnect” massages a couple of times a week. Sometimes it’s just one drive, but recently I had 3 drives disappear on me at once. All the ports are used and I have reorganized and re-plugged everything back together to try and solve the problem. Any help would be appreciated.

Thanks in advance.
Jay

#2

Hi @mindnoise,
It sound like you might be exceeding the power limits of the hub. Here’s a page from the manual that might help.

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As always, feel free to reach out to support@anker.com for further assistance!

1 Like
#3

Hi Ryan,
I don’t think I’m exceeding power limit. All hard-drives have their own power.

I’ll contact support.
Thanks,
Jay