Clipping Issues with Soundcore Liberty Lite

Hi!

I’m using the Soundcore Liberty Lite connected to a Google Pixel XL. I have been experiencing clipping issues as if I was moving too far from the device. However, this can occur even when holding my phone directly in front of me, sitting still, or during movement such as riding a bike or walking. I cannot see any consistent location where this occurs, though it does so frequently. I do not have this issue with other Bluetooth devices.

So far, I have tried resetting the ear buds, phone restarts, forgetting and re-pairing the earbuds - to no avail. At this point, I’m so frustrated, I’m not sure I will be using them anymore. Does anyone have a suggestion?

Try them with another device it might just be your phone sadly