Hello, trying to turn on the device in a car. Can’t get any life signs from it.
No lights on starting the engine,
No lights after pushing the center button for many seconds.
No lights after unplugging and plugin USB back again.
I’m lost here. Brand new piece, that wasn’t used before.
I would appreciate any troubleshooting ideas.
Thanks
Is there a “light” to be seen when you plug it into a charger?
Are you sure its fully charged?
No lights on the device when I plug it in. Or when holding buttons, trying to turn it on manually.
And I believe it’s not supposed to be charged.
This is the device: https://www.anker.com/ca/products/variant/soundsync-drive/A3351011
Seems its defective.
You should contact the support.
Email support asap so you can get another unit or get your money back