Can't control netflix

#1

I have downloaded nebula manager but i cant control netflix what do i do? Also I am unable to connect my phone to the nebula connect app

#2

Hi there,

Sorry to learn that you are unable to connect your phone to the Nebula Connect app so you couldn’t control Netflix in a better way.

In this case, would you please try the following steps? If you have a Capsule II, you will need to ensure your phone and Capsule II are under the same WiFi network. In addition, please try the following steps:

  • Uninstall Nebula Connect app on your phone
  • Go to Bluetooth settings on your phone to clear the pairing record with Nebula-xxxxxxx
  • Reboot the phone
  • Reinstall Nebula Connect app on your phone to connect.

If above doesn’t work, please contact us at support@seenebula.com with your phone model, OS, Nebula Connect app version as well as the system version of your Nebula. We will be glad to assist further.

Thank you!

Anker Support Team