C300 issues thread

#1

Put all C300 support issues here in one place for community self support.

Mods: move new threads here.

Powerconf C300 firmware upgrade fails
#2

My C300 appears to be bricked - says “Initialization Failed” in AnkerWorks App on MacOS. Software can tell that C300 is connected but no video and sound and “Initialization Failed” message when ever I try to run AnkerWorks App. No White LED.

What procedure am I supposed to use at this stage?

Thanks for your help, Rick