C1 Smart scales connection issue

So I just bought a set of C1 scales and having issues with the Bluetooth connection. I have followed the instructions and the app says connected but the Bluetooth icon on the scales is constantly flashing. The app registers my weight for a second (not real time) and no data gets logged, weight or otherwise.

Does anyone know what the issue could be?

@Andi51081 So sorry for the hassle. I guess you tried a lot but the issue persists. Please contact our customer support at support@eufylife.com for further assistance.

Hope the problem can be resolved soon.