Blue light wont go off in soundbuds rise bluetooth earphones

#1

The blue light on my soundcore rise bluetooth earphones wont go off. The earphones is not paired or connected to any device. I also tried to switch off the earphones by pressing and holding the play button. I am able to hear the ‘turning off’ sound but blue light still wont go off.

#2

You could ask at soundcore’s forum as well :
https://community.soundcore.com/chat

#3

Thanks mate! I have posted it there too!