I just had a “why I like Anker” customer care experience.
I had a Soundbuds Life, I got in a competition, one of the buds got unreliable, and it only took 1 day and 2 emails and the problem resolved via a replacement.
I have plenty of Anker products under my influence, few fail which is the main benefit, but of those few that do fail, excellent customer support is the secondary benefit.