Auto Night Vision loud clicking noise

#1

Hi All. I love this Eufy 2K Indoor Camera, but I have just one, small question regarding the Auto Night Vision. The sensitivity at which it turns on is a bit high, when it is not necessarily needed. Is there any way to adjust either on a schedule as to when it can turn on, or a brightness sensitivity level? The reason why I care, is that it makes a rather loud click, similar to that of a relay (I assume it’s the NUC?) from the camera. Or, is the only option to disable the auto night vision mode and enable it when needed?

Thanks!

#2

Thank you for reaching out!

We really appreciate you reaching out and letting us know your concern.

So sorry for the inconvenience casued, if the issue still persists, please contact our support email support@eufylife.com, we will have the hardware engineering team to look into this case for you.

Thank you for your support. Have a lovely day.

#3

Any resolution? I just got my eufy indoor camera and am having the same issue with the auto night vision making a clicking sound. Kind of hard to sleep with that happening constantly. Thanks