Astro E1 6700mAh Portable Charger Not charging phone

I have a Astro E1 6700mAh Portable Charger that chargers fine with the supplied cable but we have other phones that need other cables and it doesn’t charge them. Any ideas

Anker Astro E1 6700mAh Portable Charger has a USB-A port and you may connect any cable to it, such as USB- A to Lightning or USB-A to USB-C or USB -A to Micro-USB to charge your phones.

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There should be all cables available you need for charging.
The charger will do.

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