Anker Roav S1 does NOT work at all

Hello,

I just got my first car camera and I thought that it would be wise getting an Anker one.
I bought with my good money that I have saved for that for a very long time, and I made a purchase.
I got me a brand new Roav S1 Camera.

I was so happy to install it and I wanted to do that right away.
I took the charger “Roav” charger (Not Anker - that what was supplied with the camera) and put it in my car - Green led turned on.
Took the cable that comes with the camera and connected it to the camera.
I pressed the side button to turn the camera on - Nothing happened!

I thought that it will not turn on without an SD card - put the SD card inside and tried again with the same result. Nothing!

The camera did not turn on. Is there something that I am missing here?
I would be happy to know if there is something that I should do to turn it on? I don’t know what to do?

it is a BRAND NEW Camera that I just got today!! 14-02-2021.
Never had that happened to me before that I bought something that I could not turn on - But maybe in this case I need to work hard to figure something… or maybe it was defective camera.

I need that camera soon for a trip and I don’t know what I should do now?
Please assist

Thanks

Welcome.

I don’t own so can’t directly help.

I’d suggest wait a while for owners to reply here. And contact via email

For a product I’ve never owned, my own idea is to try a different cable, if you can.

Thanks, I have contact them.
Hope they’ll be able to assist.