Hello everyone!
I’m having trouble getting my Anker wireless ergonomic mouse (ref A7809012) to work : even with new batteries, when I turn on the mouse, it shows a red light on the side for about 4 seconds and nothing happens, it doesn’t work on my windows 10. The mouse used to work perfectly up until now, and I couldn’t find any answer on the web.
Could Anker’s techs or someone else help me resolve this issue?
thank you
Anker ergonomic mouse troubleshooting
If you have had the device less than 18 months I would recommend contacting support@anker.com for assistance and/or replacement under warranrt if the behavior is determined to be a fault.
Overall, would you recommend the mouse?