Anker 18W USB-C Charger does NOT charge new 10000PD Powerbank

#22

Email response from Anker:

“As our team is arranging a testing for these two items now, in order to save you time, would you please advise if you would like to take another Anker PD wall charger to charge the PowerCore 10000 PD? It is also a new item which is a 30W PD wall charger with one more USB output port on it. Here is the product link for your reference.

If you would like to take it for a try, we can help you with an exchange of the 18W Anker PD wall charger you have and no additional cost will be charged on the price difference(a prepaid shipping label will be sent to you to return it for an exchange). Please let me know how do you think.”

#23

That’s great isnt it!
That’s more than customer service!

#24

That’s one reason why I continue to buy Anker products! :grin:

2 Likes
#25

#26

And you might tell this exceptional service to all your friends.
That’s great!

And on the other hand you find here at forum a lot of friends, beside tech stuff we talk about many things, follow the threads…

Enjoy it , though some here. like me!!! are “knuckleheads”
(knuckleheads : another buddy here gave us this name and I do love it so much, though not an English speaker)

#27

User on Reddit reporting issues also