Anker 10000 Slim PD and Anker PowerPort PD 2 18W not working together

#1

Hello guys,

My uncle brought me this awesome powerbank (Anker 10000 SLIM PD) from the US.

It’s the latest model, from what I could find.

In the beginning I was charging it with a usb cable USB-A -> USB-C (the USB-A was in the power outlet and the USB-C in the power bank) and it took forever to charge, probably around 9 hours, so I have decided to get my self a compatible Power Port, so I went on Amazon and sought something from Anker, just to be sure that it is compatible.

I acquired the PowerPort PD 2 18W since that’s the maximum input both my battery and iPhone can get.
Today, received the powerport and I was surprised, in a bad way, to notice that it doesn’t charge my battery. When I plug the cable(the one provided with the powerbank, from anker) in the PowerPort and then in the PowerBank, its charing leds blink 2 times and then they turn off, the battery not beint charged.

The battery itself cand charge my iPhone from both its ports USB-A and USB-C. Same goes for the PowerPort which can do the same to my iPhone from both its ports.

I read several posts and I tried connecting a cable from the PowerBanks’ USB-A port to its USB-C port but it still didn’t work.

At this point I don’t know what to do anymore, I am from Romania. Any ideas?

Thank you in advance,
Stefan

#2

There was some charging incompatibility with certain chargers and battery packs, I’m not sure if this is one of them although seems like it. I would drop support@Anker.com a message and let them know what’s going on and see if they have a solution that works for you.

#3

Oh, I’m unlucky then :smiley: I only bought a power adapter from Anker because I was scared of incompatibily… I guess you never escape what you fear… I sent them an email right after posting this here. But I thought I might get some feedback in the meantime.

The posts that I have read stated the the PowerPort PD 2 solved the issue that the first generation had… apparently not… (I bought the second generation by mistake, anyway).

Thank you!

#4

Yeah I personally consider this particular battery bank faulty due to its various incompatibilities. It’s a really shame too, I absolutely love its form factor. I’m really hoping that Anker can continue to use this form factor in a model that works correctly.

#5

I only bought it because of its form factor, the other one was too thick, this one is just great.
Maybe they’ll help me somehow.

Thank you guys!

Anker sure has a great community, glad to be a part of it.

#6

Glad you like it! In addition to the community, anker has an amazing support team- it the pride of anker!

I’m sure they’ll be able to help you out!