Hi @DCM and all the community members,
We are sorry for any negative feelings about the change of prize.
Because we wanted more fans to participate, we planned a multiple countries event this time. ( We usually do single market event to reduce inventory risk.)
We discovered too late that certain areas had insufficient stock of the prize we originally announced. In order to keep things fair, we changed the prize for everyone.
We revised the event rules to make them congruent with the current event and prize. We're sorry if this confused anyone. It was not our intention to be misleading.
We could have handled this situation much better, so I apologize again. We will do our best to improve our communication so that we can avoid any similar trouble in the future.
If there are any further questions or concerns, please don't hesitate to reach out to email@example.com. We will try the best to help.