We just bought a 30C to replace our much loved Robovac 11; but I cannot get the thing setup on the app.
I turn it on - sometimes getting the blue flashing wifi logo, sometimes not, and so I hold the launch button for 10 seconds to make it reset and do so - but even when the Robovac is in this state, no matter what I do with the app or any other device I cannot get it to set up.
50% of the time the robovac doesn’t even come up in the app, but when it does it just moans “can’t connect to the Eufy 30C Wifi network - go to wifi settings and connect” … but even manually I can’t, because it isn’t there. Once or twice (over the 4 odd hours I have been trying to do this) a network has flashed up with that name, but it disappears before I can even tap on it. I have tried manually setting it up, but my phone (naturally) says no SSID of that name exists.
So there is literally nothing I can do. I understand what the setup process is trying to do, the Robovac needs to publish a network that my phone connects to to send over my configuration data, after which both devices will switch back to said LAN configuration. Therefore I must deduce there is a problem with the Robovac setting up it’s own network. I don’t see it on any WiFi sniffing device (such as this laptop), so it’s not just my phone.
We have a very well established connected home, great WiFi, I’m using an LG G7 on Android 8, everythgng should be fine; but this bloomin’ robovac will not give me anything to connect to.
It was bought 4 days ago from Amazon, first time plugged in today.