Overall, I’m really quite pleased with my new Battery Doorbell - generally, its operation is leaps and bounds above the ‘comparable’ Ring product which I returned
I do have some issues which I hope will be on the support groups attention list - these are intended as constructive feedback for development and not negative criticism - again, I really like this device.
The first one is there is quite a delay when communicating between phone and bell; following a posted note from another user, I changed the video compression factor in the app to ‘low’ and it greatly improved things, although there is still a delay - but with the ‘low’ setting the 2-way conversation is much easier to have. It helps when both parties are aware of the delay - but for non-family users at the bell, it can be frustrating if you don’t ‘allow’ for the delay.
2 - on the i-phone, there is no ability to customize the notification alert (there is on the Android App)
3 - Another on the i-phone: when an alert is received, answering the alert directly from the notification results in a blurry image with a spinning wheel that does not fully load; have to close and open live image from the app.
- Alert notifications to Alexa devices - the Echos give alert when the doorbell is presssed - however there is no alert for motion detection which would be desirable
- also not sure if this is more of an Alexa trait, but I noticed that the alert seems to cycle sequentially through the various devices in my home, rather than all happening simultaneously (not putting that latter one down to Eufy, just thought I’d mention it as being weird)
- No 3-sec pre-buffer on the battery/homebase version
Thanks for continuing to look at these features!