what do we do if it is not possible to use someone elses phone? Any other workaround?
Well that works, so I just update everything using my phone and then it should work with my wifes. Thanks for a quick patch.
Kudos, Anker, for the quick turnaround!
the update worked brilliantly! i'm back up and running:) Used my ipad to do the upgrade (thankfully you're app runs there:)) so didn't have to find a backup phone. Really impressive experience -congrats!
I'm about to purchase I've. I'm on iOS 11.3 and do not have access to an Android phone. Has this issue been resolved?
did anyone answer this?
Sorry for the late reply, you can read this post to update your iOS system, if you still have problems, please feel free to contact Roav customer support via Live Chat in the Roav VIVA app or on the Roav website [Mon-Fri 9am-5pm (PT)].