Attention Roav VIVA Users with iPhones

#41

what do we do if it is not possible to use someone elses phone? Any other workaround?

#42

Well that works, so I just update everything using my phone and then it should work with my wifes. Thanks for a quick patch.

1 Like
#43

Kudos, Anker, for the quick turnaround!

1 Like
#44

the update worked brilliantly! i’m back up and running:) Used my ipad to do the upgrade (thankfully you’re app runs there:)) so didn’t have to find a backup phone. Really impressive experience -congrats!

1 Like
#46
#47

I’m about to purchase I’ve. I’m on iOS 11.3 and do not have access to an Android phone. Has this issue been resolved?

1 Like
#48

did anyone answer this?

#49

Hi @dahauss,

Sorry for the late reply, you can read this post to update your iOS system, if you still have problems, please feel free to contact Roav customer support via Live Chat in the Roav VIVA app or on the Roav website [Mon-Fri 9am-5pm (PT)].

#50

Continuing the discussion from Attention Roav VIVA Users with iPhones:

so it seems like iPhone and bluetooth looks like they connect but then the Roav just doesn’t show up in the apps list of devices. so no way to connect and use it… has this been solved or is this the same issue it has always been?

#51

Can’t seem to find the link where I can get a dashcam to replace Viva that doesn’t work with my phone. looked everywhere . Still can’t find that post. richwash…yahoo.com

#52

Hi. So what do I have to do to get the dashCam to replace my Viva? By the way. Good job on getting ahead of the game.
richwash64

#53

It’s an option for the VIVA giveaway winners. Did you try to contact our customer support via support@goroav.com with your issue?