I bought a Monster computer. Although the computer sees my Anker Soundcore Life Q10 headset as a device in bluetooth, it cannot connect. So I couldn’t even pair the headset. I updated the drivers on this problem and said solutions in the community. However, I could not reach any conclusions. The headset connects to different phones and windows 10 devices. There is no problem with the headset.
I will be happy if you can help.