THIS IS FOR THE LIBERTY AIR MODEL #soundcore A3902
Since they have 2 versions for this headphone, could you please check if the serial number is printed inside the charging case or attached via a sticker on the USB charging cable? You may refer to the attachment to find the serial number.
If the SN is printed inside the charging case, please try this method:
Step 1. Delete “SoundCore Liberty Air” from your device’s Bluetooth list, and turn off the Bluetooth on your device;
Step 2. Place one earbud in the charging case and make sure it’s charging (The LED indicator will be solid white)
Step 3. Tap and hold the multifunction touchpad of the earbud (currently in the charging case)for 7 seconds until the LED indicator flashed 3 times. This clears the paring information.
Step 4. Put the other earbud in the charging case and repeat Step 3.
Step 5. After the pairing information is cleared, take both earbuds out of the charging case and place them next to each other.
(If pairing is successful the LED indicator on the left earbud will start flashing slowly and the LED indicator on the right earbud will flash rapidly.)
Step 6. Turn on Bluetooth on your device and search for “SoundCore Liberty Air” to connect.
If the SN is on the white sticker on the USB charging cable, please try this method:
Remove the right earbud from the charging case. After your phone has connected to Liberty Air, delete it from the list of paired devices. Turn off the Bluetooth. You will see a white light rapidly flashing on the right earbud.
Quickly tap the touchpad on the right earbud 4 times. You will see a red light. If there is no red light, tap 4 times again. Put the earbud back into the charging case.
Remove the left earbud and quickly tap it 4 times. You will see a red light. Put the earbud back into the charging case.
Remove both earbuds from the charging case and place them near each other. If the reset was successful, a white light will flash quickly on the right earbud while the light on the left earbud will flash slowly(breathing-like).
Turn on the Bluetooth on your device and find “Soundcore Liberty Air” to pair them.