Third time now, I cannot connect to any of my eufy “security” products. Seems to be yet another outage. This is absolutely insane. Wireless video doorbell, and 2C camera not accessible. Stored videos won’t show either. Tried rebooting homebase 2 but to na avail. This is about the greatest joke of a product lineup in history of home surveillance!!!
Sincerely sorry for the inconvenience caused.
I have forwarded this issue to our eufy service team. They will contact you for further assistance via email soon.
We have had no reported outages today and verified with customer service and they have received no calls about any issues. This seems to be something else, so it would be best to contact our tech support at email@example.com, so they can walk through the issue and see if they can assist in finding what the issue might be.
Sorry again for the inconvenience caused and thank you for your understanding.
The Anker Community Team