This post/thread of me has been herewith copied/moved from the kickstarter campaign page to this forum, to be able to better keep track of it and to also let other users (who havn’t been part of the campaign) known of it.
(posted about 2 months ago at kickstarter)
+++ END OF LONGTIME ENDURANCE STRESS TEST +++
(Including discovering a realy bad unpleasant BUG!)
My Stress-Test (with three cams in one room with 8-12h action/per day and with 1-1,5 m distance to the homebase) ran from 29.12.2018 until today (03.01.2019).
Beside the fact to see how many videos the standard SD-card will handle and how fast the batteries of the cams will drain, i wanted to see what will happen if the SD-Card is full (which revealed some bugs, see below)
+++ STRESS TEST RESULT +++
- CAM 1 --> 1.867 videos
- CAM 2 --> 1.797 videos
- CAM 3 --> 1.654 videos
OVERALL: 5.318 videos
HOMEBASE SD-CARD USAGE: 94% (which is not correct, see below)
BATTERY STATUS: All three cams fell down to 4 of 5 bars in the meanwhile, sometimes pending between 4-5 bars, but now all at 4 bars permanently)
THE GOOD NEWS:
I was impressed about the amount of videos the app can handle and how smooth it still works and slides, even with thousands of videos and thumbs showing up, nice!
I was also impressed how long the battery is keeping up 80+%, at least under “laboratory conditions” when the cams are in one warm room, inside, with just 1-1,5 meter distance to the homebase. In real life conditions, outdoor in the cold/hot weather and with max distance, the battery will drain much much faster probably.
NOW COMES THE BUGS:
The “Local Storage” information of the Homebase gets “frozen” or stuck at 94% usage! I was wondering since about 1 day why the usage isn’t growing anymore, but as i keept control of every days videos of all three cams and i still could see every single video in the “history” of every day since start (made screenshots to compare and also noticed the first date and time of each video of each cam) … i thought: Mhhh, weird but it seems that the SC-Card is not full (100%-94% = 6%!) and he is still recording my videos, which was correct as i could see every single new videos of each cam and could (re)play it. BUT(!):
After over 1 day at dubious 94% usage of the SD-card, i thought “This just cant be correct or right” and started investigating. All the time i thought everything is still ok, as i was checking the amount of every days videos of all days and all cams frequently, and they were all there and showing up. I also noticed that all new videos from the current day still been recorded and could be played. But then … a brainstorm … what if i switch back to the first day of testing and scroll down to the very first videos (which are still showing up with thumbnail, lenght, date, time) and TRY TO PLAY IT!!! … BAM !!! They are all GONE!!!
As soon as i tried to play videos from the first day of testing, no matter which of the three cams, there is just showing up a weird (wrong) error message: “Cannot connect to HomeBase.(-111)” with a “Retry” Button showing up. But hitting this will not help, of course not, as those videos are ALL GONE(!). The error message should be therfore correctly: “This video already has been overwritten and is not available anymore at your SD-Card”
But the much more worse thing and question is:
Why the hell the software/firmware is keeping all the information of an already overwritten video (like thumbnail, date, time, length) while the videos doesnt even exist anymore???!!! This is not only annyoing and confusing and probably a WASTE OF SPACE and TONS OF DATA GARBAGE, it also makes it nearly impossible to see and note until when the videos are really still there and existant! (and how many are there in total)
Regarding this, i had to MANUALLY CHECK ALL VIDEOS (thumbs) to see which videos are really still there and playable and to DELETE ALL ALREADY OVERWRITTEN VIDEOS MANUALLY, to finall check and see how many videos the 16 GB (15GB) SD-card will be ready to handle round about. (see above)
Means i had to manually check and delete:
- CAM 1 = 320 Videos…
- CAM 2 = 250 Videos…
- CAM 3 = 320 Videos…
…which are still showing up in the app(!) but do not exist anymore at the SD-card.
DATA GARBAGE OF 809 VIDEOS!
So which needs to be fixed asap:
If the SD-card is full, he should really show 100% not 94%, or any additional message like “94% means full in eufy mathematics”
If a video is getting lost/overwritten, all data of this video should be DELETED for sure and NOT BE SHOWING UP AT THE APP anymore. (at least to save space and stop beeing confusing)So eufy, what do you think about those issues and when will you fix them? Thanks
Forum Signature: Yes, it’s me, yamyam
Most of you may know me already as very active user, tester, commenter at the eufy cam kickstarter campaign with hundreds of posts/comments: https://www.kickstarter.com/projects/1116368506/evercam-the-wirefree-security-cam-with-365-day-bat/comments
As non-native-english-speaker i am sorry if you have problems to understand me