Soundcore rave neo no sound coming

[Kasura]

Soundcore rave neo no sound coming

Bro, I found a solution, its been working fine for few days now. So when you turn on the speaker, even your phone is connected or not, just PRESS THE PLAY PAUSE (soundcore icon) BUTTON AND THE BLUTOOTH BUTTON FOR AROUND 2 SECONDS, then it will reset the Bluetooth connection and phone might connect automatically, then sound would come. This worked for few days now, but this had to be done every time I turn the speaker. Because sound wont come until I do that everytime I turn on the speak…

[Angie_Luke]

I have tried everything listed here. No help at all. Mine does not play a sound on startup or anything. BUT when my Bluetooth is connected and playing music the lights flash to the best but no sound at all! Any ideas anyone. This was a Christmas gift for my husband that just FINALLY arrived Monday and now isn’t working!!!

[Chiquinho]

Seems to be defective.
Its under warranty, so contact the support with all papers, numbers they need.
This is the fastest way to get out of this trouble

[musictazan]

I have the same problem i bought bluetooth aux cable connected to speaker after that can play through the blutooth aux cable . Untill the firmware issue sorted