This is weird, I think you should have your item by now. If they are not answering your emails I’d say try reaching them through Twitter
Question!
Don’t recived anything 
do you recived it
You were not one of the top 10 contributors, hence why you didn’t get anything. It’s all in This post
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I heard of of someone else not getting the refund.
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If you didn’t get your prize refund back then email them from the email they sent you saying you won, and they will get in it. Don’t do a separate email as that email has your order number in it and they can see directly what they need to refund without having to search
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Ok thanks …
Magical mystery tour!
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Hahahahahaha😂
I reach out your message to Anker support team, they already replied you in the email.
They will complete the refund as soon as possible by the end of February.
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Oh yeah thanks!