Netflix unexpectedly closed

Hi, I recently have a problem and my capsule will not open Netflix. Everytime I go to open it says “unexpectedly closed” or “stopped working” I’ve reset the whole device to factory and update and re-installed and still nothing…

Is anyone else having this issue or knows how to fix?



Hi @mikeyy_x,
It looks like there have been some other reports of this issue in the thread below, so I’ll add your post to it. Also, please reach out to so the support team can track your issue.

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A post was merged into an existing topic: Mars II Shutdown Problem (Netflix?)