That is absolutely horrific. I'm really sorry to hear that. With the new devices, did they immediately brick upon connecting to WiFi?
I don't even understand how to connect it to WiFi via the Google Home app, as it can't even make it that far in the process; I've tried Android and iOS.
Anker, I really don't think the "fix" you suggested works. Moreover, and as a dedicated customer as well as beta tester, I don't feel that I've been treated correctly. I will gladly send the Soundcore Mini back to you (that was my "compensation"), which is still sealed and will never be used unless gifted.
I'm tempted to return the PowerHouse I just purchase because this whole situation has left an awful taste in my mouth. Make it right, Anker, please and thank you.