I have the same issue, the connection is 1 at a time and you cannot do it together , frustrating !!!
Liberty Air 2: Can't connect as a pair
1 Like
This worked, thank you so much. Reinstalling the app and resetting my phoneās bluetooth settings didnāt do anything, but the full reset of the earphones did. Thanks again
Same problem. Definitely will be avoiding Anker products in the future.
In my case hard reset didānt work. I tried many times and paired with few diferent devices. I found, that the solution is charging while pairing. My earbuds case was fully charged when I met problem, but it seems to battery had not enough power to pair properly. Connection to charger causes higher or stable voltage and voila :-).