Brand new Anker Soundcore 2 not fully charging, even with Anker Powerport 5 and Anker Powerline Micro USB cable

Anker support was great! I did in fact have a defective Soundcore 2, and they sent me a new unit, and I send the defective one back.The new one charged up fully and the charge light works as intended. Thanks everyone! Especially thanks to Anker!

You might want to try using a different power block. Try plugging in a different outlet. Try plugging it into your pc. If none of these work I’d recommend contacting anker directly. They have some of the best customer service I’ve seen.

Estimado con mi altavoz a veces pasa lo mismo, lo dejo cargando bastantes horas y sigue con el LED rojo, luego lo uso normal y cuando vuelve a marcar batería baja , lo dejo cargando y ahí ya carga completamente y aparece el led blanco, en algunas cargas me pasa eso, no se tampoco cual será el problema.saludos