ANKER SoundCore MINI. Help with MicroSD

#13

Well, maybe this helps: (if you did not do it already)
Switch off the system. Pull out card. Clean contacts with Q Tip and spirit. Put back card.
Test it.

#14

Just curious if the speaker’s battery could have reached 0% when the issue occurred, which could cause the speaker to “forget” its place on the Micro SD card?

#15

So many ideas around.

I wish I would have the speaker and this “faulty” card to do some
investigations. :wink:

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#16

No, the load was more than 50%. (Even if the speaker has no charge, you should not “forget” the position of the playback on the card).

Thanks!

#17

Thanks, that was the first thing I did. But I do not think that was the cause of the problem.

#18

Ahh. If I read your words correctly, you seem to be saying it doesn’t during playing skip to the 1st track, it happens only when you turn it off (or it turns itself off from non-use)?

If that is what you are saying, that is deliberate. It starts from the 1st track each time. There is no memory of last played. This is implicit as its not mentioned in the manual, so it is not a product fault, it is an expectation fault.

#19

Oh, yes, of course the speaker has memory of the last song. It would be stupid that it was not so, why then 32 GB capacity in total about 8,000 songs at 128Kb? All these days the speaker has perfectly remembered the last song. I have bluetooth speakers of 6 Euros (6.5 Dollars) that perfectly remember the last song !!!

I have contacted the Anker help center and I am waiting for an answer from them.

Thank you.

#20

Well if I read your diagnotistic correctly, then it is an expectation gap on your part where you assumed incorrectly.

If I am correct, then your option is to claim it is a product dissatisfaction and return for a credit, which I think it no questions asked in first 30 days, thereafter it is up to the discretion of Anker. Below is the best guess I have of your warranty, but it also says Anker will confirm the warranty situation. To get a fast response email with your receipt to prove its from an official supplier and offer serial number which I think is on the USB cable.

https://www.soundcore.com/warranty#timeline

#21

I assure you that the speaker perfectly remembers the last song, but sometimes it fails. This is the problem. It is not a matter of expectations.

The bad: it has been a gift, I have no invoice or purchase ticket …:cry:

#22

Ok josmail. Its a gift. So here is my suggestion:

You play the music. You hear the first, lets say, 100 songs. Then it starts again from zero. This is roughly your situation, if I got it right.

So you delete the first 100 songs, then you listen to the next bunch … Take it easy, friend !

#23

Oh, but that’s a hell !!! And if you’re on vacation at the beach, how do you do it? And, in addition, today they can be 100 songs, tomorrow 500, etc … And, later, you have to locate the song exactly where the error occurred …

We are in the XXI century !!! In the last century (XX century) there is a mountain of MP3 players that had a file management software infinitely superior to this type of speakers.

We walk backwards?

Thanks!

#24

Best way forward from now is put the music on a device which allows you to select what to play and then AUX or BT connect to the speaker.

#25

No, I’m sorry, for me it’s not a good option. I do not want to have TWO players running at the same time, that configuration seems somewhat obsolete.

Aaaaah, I have verified that you have also lost the storage of all the FM radio stations. Therefore, it is not only a problem with the card, but it also seems to affect the storage result of the scanning of the FM stations …

Thanks!

#26

Maybe it is a fault of the firmware ? Look around, maybe there is an update available for your model.

#27

Thanks, no, there is no new firmware.

#28

Ha, ha, ha, they answered me from the Customer Service Center, and they answered me that the speaker CAN NOT remember the last song … That’s false !!!, they do not know the products they sell … What a disaster !!!

I thought ANKER was a consistent brand.

Well, I’m going to perform tests with different SD cards, different manufacturers, different capacities and different classes. (I have Class 4 and Class 10 cards).

Thanks everyone for your help.

#29

So taking what you experienced with support reply, it sometimes remembered position was just due it not powering off fully.

It is not designed to remember. So you’re going to waste your time.

#30

Hi, maybe the English translation is the source of bad understandings. The ANKER SoundCore mini perfectly remembers the last song of the MicroSD cards. The speaker has been working perfectly several days with total shutdowns on various occasions, and every time I turn it on, the speaker remembers the last song. What the ANKER SoundMini does not remember at all, is the last FM station. That is, save after scanning, all stations, but never remember the last station you’ve heard. (Another disaster, but, in this case, I had already been warned before that absurd and stupid inconvenience).

The problem that this help post has caused is that I have had the problem with an MicroSD card twice in a row.

Now, as I said, I’ll be testing different cards, and I’ll check if the problem happens again.

Thank you!

#31

Wish you all the best with your trials, josmail. And - it woud be nice if you post the results, I would be very interested if there is a solution. Excuse my proposal of deleting the first 100 songs - I did not mean it seriously, so please take it easy.

#32

Yes of course. Right now I’ve been almost three days with a MicroSD Kingston class 4 and 8 GB and every time I turned it off and hours later I turned it on, the speaker perfectly remembered the last song …

regards

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